Payment and Shipping


The following conditions apply:

Shipping Terms


The delivery of goods is worldwide.

Shipping as a DHL package (including VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 5,90 € per order.
From an order value of 500,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

This shipping method is offered worldwide. The price is determined country-specific and in dependence on the order value. Shipping is possible up to a total weight of 31.5 kg.

DHL zone 1 EU
19.50 EUR, from 500 EUR value of goods only: 17.00 EUR
Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Poland, Czech Republic, Austria

DHL zone 2 EU
19.50 EUR, from 500 EUR value of goods only: 17.00 EUR
Andorra, Great Britain, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City

DHL zone 3 EU
22.00 EUR
Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus

DHL Zone 1 NonEU
22.50 EUR from a value of 500 EUR: 20.00 EUR and from a value of 1,000 EUR: 100.00 EUR
Liechtenstein, Switzerland

DHL Zone 3 NonEU
25.00 EUR, from a value of 1,000 EUR: 105.00 EUR
Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, Macedonia, Moldova, Montenegro, Norway, Serbia, Ukraine, Belarus

DHL Zone 4 NonEU
40.00 EUR, from a value of 1,000 EUR: 120.00 EUR
Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey

DHL Zone 5 NonEU
49.00 EUR from a value of 1,000 EUR: 129.00 EUR
Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, China, People's Republic1, India, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, The People's Republic ., Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan, Ver. Arab Emirates, Vietnam

DHL Zone 6 NonEU
59.50 EUR from a value of 1,000 EUR: 139.50 EUR
Angola, Anguilla, Antigua and Barbuda, Equatorial Guinea, Argentina, Aruba, Ethiopia, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Bonaire, Botswana, Brazil, British Virgin Islands, British. Terr. Indian Ocean, Burkina Faso, Burundi, Chile, Costa Rica, Curacao, Dem.Republic of Congo, Dominica, Dominican Republic, Djibouti, Ecuador, El Salvador, Ivory Coast, Eritrea, Falkland Islands, Fiji, French Southern and Antarctic Lands, French Guiana, French Polynesia, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Cayman Islands, Cameroon, Cape Verde, Kenya, Kiribati, Colombia, Comoros, Congo, Republic , Cuba, Lesotho, Liberia, Madagascar, Malawi, Mali, Marshall Island, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Montserrat, Mozambique, Namibia, Nauru, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Palau, Panama, Paraguay, Peru, Pitcairn, Reunion, Rwanda, Saint-Pierre and Miquelon, Solomon Islands, Zambia, Samoa, Sao Tome and Príncipe, Senegal, Seychelles, Sierra Leone, Zimbabwe, Somalia, St. Christoph and Nevis, St. Eustatius, St. Helena, St. Lucia, St. Maarten, St. Vincent and the Grenadines, South Africa, Sudan, South Sudan, Suriname, Swaziland, Tanzania, Ver. Republic, Togo, Tonga, Trinidad and Tobago, Tristan da Cunha, Chad, Turks and Caicos Islands, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Wallis and Futuna, Central African Republic

Shipping as Warenpost EU up to a maximum of 500gr 
This delivery is only for inner-EU abroad and offered there worldwide. It is possible to ship small items up to 500 gr and a maximum value of 100 EUR.
Shipping as a DHL Päckchen is offered for a flat rate of 9,99 EUR.

Shipping as Warenpost Non-EU up to a maximum of 500gr & nbsp; 
This delivery is only for non-EU abroad and offered there worldwide. It is possible to ship small items up to 500 gr and a maximum value of 100 EUR.
Shipping as a DHL Päckchen is offered for a flat rate of 24,00 EUR.


Collection pickup
You can also order the purchased goods in our shop, or pick it up at one of our trade fair booths. No pick up will be charged for pickup.


Delivery times

Unless otherwise stated in the item description Term is specified, the delivery of the goods in Germany takes place within 2 -  5 working days , for overseas deliveries within  5  - 10 working days after conclusion of contract. ( If prepayment is agreed after the time of your payment order) During a delivery break announced in the webshop, the delivery period begins at the end of the delivery period Shipping break.

Please note that no delivery is made on Sundays and public holidays.

If you have ordered items with different delivery times, we will ship the goods in a joint shipment, unless we have made a different agreement with you. The delivery time is determined in this case after the article with the The longest delivery time you have ordered.

In the case of pickup, we inform you by email about the provision of the goods and the pick up possibilities. In this case, no shipping costs will be charged.

Payment Terms

Accepted Payment options:

  • Payment in Cash at the time of collection
  • Prepay via transfer
  • Payment via PayPal
  • Payment via PayPal installment purchase
  • Payment  by invoice over Santander Bank (only DE)
  • Payment by installment purchase over Santander Bank (only DE)
  • Payment by direct transfer (only DE)
  • Payment by installment credit over Santander Bank (only DE)
  • Payment via Credit card (via Heidelpay), Debiting of your credit card account occurs when the goods are shipped
  • Payment via debit card (via Heidelpay)
  • Payment via Sofortüberweisung (via Heidelpay, only AT, BE, DE, FR, IT, NL, SP)

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

If you have questions you can find our contact details in the imprint.